DX Unified Infrastructure Management

Save and Queue Custom report in RA fails with Access Denied or 500 error

  • 1.  Save and Queue Custom report in RA fails with Access Denied or 500 error

    Broadcom Employee
    Posted Aug 27, 2013 04:51 PM

    This TechTip pertains to Reporter Analyzer 9.0.

    This can occur on Windows 2008 servers with RA 9.0.161. The problem is caused by insufficient permissions for the IUSR windows account used by IIS.

    Solution:

    Start > Run > dcomcnfg
    Expand Component Services
    Expand Computers
    Expand My Computer
    Expand DCOM Config
    Navigate to nqreporter
    Right click > Properties
    Click on Security Tab
    Customize and Edit 'Launch and Activation Permissions' 1
    Add IUSR, check allow for all permissions
    Open a command prompt and type 'iisreset'.