AnsweredAssumed Answered

Iusse with embedded SSO hyperlinks

Question asked by katiyar on Sep 10, 2013
Latest reply on Sep 19, 2013 by jon_horton
Hi all,

When embedding SSO hyperlinks to the ca clarity PPM V12/V13 site, in Word, Excel and PowerPoint,
the link does not work and instead takes you to the ca clarity PPM Timeout page
automatically, despite being logged in to ca clarity PPM.

When the same SSO hyplerlink is used from Outlook, Lync and Internet Explorer,
the connection to the ca clarity PPM web page is successful.

This is affecting everyone who tries to access ca clarity PPM using the embedded
links, so is a site-wide issue and prevents important links to Programme /
Project information being unavailable from being shared to critical project
stakeholders using Powerpoint, (STC communications), Excel and Word as the
communication tool.

However we have tried the workaround as per below mentioned MS links but issue is still persisting.

http://support.microsoft.com/kb/899927
http://go.microsoft.com/?linkid=9769998
http://support.microsoft.com/kb/218153

Please let me know if you have any workaround for this issue??

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