RE: How to use a Service Desk Macro to launch an ITPAM process.

Discussion created by tonsh03 Employee on Jun 25, 2013
Latest reply on Oct 11, 2013 by Andy_Thompson
If my understanding is not wrong , the only parameter that is passed as input to the PAM process from Service Desk is persid of the object. To get more information related to the object , as part of the PAM process you have to execute Service Desk web service calls to fetch detail information of the object.