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Unable to get IBM Websphere Custome Service Initialized

Question asked by lkabamba1.1 on Oct 17, 2013
Latest reply on Oct 17, 2013 by lkabamba1.1
We have the following environment:
Introscope 9.5.
IBM WebSphere 7.0
Windows 2008 R2

We installed CA Introscope for WebSphere Application Server & WebSphere Portal. We are unable to get metrics on Enterprise Manager.
We suspect that this is due to the absence of the file named : file which is required to create CustomService in WebSphere.

Where can I get this file. In documentation, its mentioned to be located at AgentHome/wily/common/