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Clarity BO R3 Installation problem

Question asked by PaulJSchofield on Oct 15, 2010
Latest reply on Nov 1, 2010 by Chris_Hackett
Copied from main Clarity board...

When installing BO R3 the installation goes through OK with no errors, but I only have 3 services in the CCM. In R2 there were about 20 so I'm thinking this has gone wrong. I've tried 4 times now using variations on 'new' and 'custom' methods and always with the same result. As the installation takes an age the novelty of doing this is wearing off rapidly. Does anyone have a crib sheet they can share on how they installed BO R3 successfully for Clarity 12.1 (on Windows)?