What is the difference between the Show: ALL filter and a filter specific for a siteid when viewing the products tree on the PRODUCTS tab.
What are the steps to create a site-id specific filter?
The main difference between a Show: ALL filter and a filter specific to a certain siteid, is that ALL shows in addition:
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Products for all siteids you have access to in CA Support Online and MYCA (in case you have more than only one siteid)
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Products you were licensed to before
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Products added manually by "Add Product" to CA CSM
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Products which meanwhile changed their name.
The filter specific to a siteid is only showing the products this siteid is currently licensed to.
The products listed when using the siteid filter should match the product names you see, when logged on to CA support online or MYCA.
Steps to create a Filter:
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On PRODUCTS tab, in the FILTER section press EDIT
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Create a NEW filter
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enter a name and press OK button
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select your usual siteid and press OK button
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Use this filter in the SHOW pulldown
When that filter is active (i.e. selected in the filter box), a right-click on "Products" within the tree,
gives you the possibility to update the filtered product list based only on the siteid(s) being a part of the filter.