We have a Role Descriptions Portlet built in Clarity where you can search all Primary Roles in the system by a few different fields. We have a lookup field for Booking Manager. A user should be able to search by a Booking Manager's name to return a list of all the roles they are the booking manager for.
The problem is if User 1 is searching for all the Primary roles that Joe Smith is the booking Manager for, User 1 cannot find Joe Smith's name in the lookup. When user 1 click the binoculars all that appears is the resources that report to User 1.
Has anyone ran into this problem before. I have checked the security groups and everything seems to be in line. I am open to any and all suggestions!