Clarity

Hi,

How to overcome Cross Domain policy error which we are getting while viewing interactive portlets. 

We get the below error:

Thanks,

Jana

rbnjana:

Hi,

How to overcome Cross Domain policy error which we are getting while viewing interactive portlets. 

We get the below error:

To access external data, add a cross-domain policy file to the external data web server.

For more information, on the Adobe website, see the article “Cross-domain Policy File Specification”.

If the problem persists, contact the file creator or your system administrator.

Error: Error #2170

Connection Type: Web Service Connection

File URL: https://<servername>/niku/app?action=npt.viewInteractivePortletData&fileId=5539636&versionId=5539637&fileName=test.swf&RhXm0r7tSeUqEr=true

External Data URL: http://localhost/niku/xog

 

Thanks,

Jana

Hi All,

Any ideas here for Jana?

Thanks!

Chris

Hi Chris,

Instead of getting Clarity Web Service URL, a Global parameter, from the Clarity (which is returning http://localhost/niku/xog due to our network setting), we manually entered the URL in the Xcelsius visualization and mapped it to Web Service URL in the data manager. Now we are able to run the interactive portlet without any error.

Thanks,

Jana

Hi all,

I try to follow as recommend in this post but don't know how to use do manually entered the URL and mapped to web service URl in the data manager. If I want to fix "KPIs by Project Type", what file I should use and how ? I never use xcelsius before.

Thanks

Sununta

If you're also seeing 'localhost' in the External data URL part of the message, then the correct solution to the problem is not likely the one that was posted in this thread, but your HTTP / HTTPS Entry URL parameters for the Application tab in the CSA are either blank or incorrectly contain localhost.

Those parameters should be populated with the normal URL that all users use to access the application, e.g., if you are normally navigating around Clarity with URLs like this:

https://yourserver.com/niku/nu#action:mainnav.work

You would put this in your Entry URL fields of the CSA:

https://yourserver.com

If you are using a non-default port and it's included in your URLs normally like this:

https://yourserver.com:12345/niku/nu#action:mainnav.work

Then you would populate your Entry URL fields like this instead:

https://yourserver.com:12345

You may need to restart the Clarity app services after saving these changes in the CSA when you are able to do so before they will be picked up (depending on caches and other settings).