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Alert Trigger Notification Customization

Question asked by Vaibhav Vir Singh on Nov 19, 2013
Latest reply on Nov 20, 2013 by Hiko_Davis

Hi All,

I have been wondering, if we can have different "Alert Trigger Notification" property for different "Actions" for a single alert.

For e.g, lets say we have an alert "Frontend-Avg Response Time" whcih will be having two "actions" attached, say one is SMTP MAil action and other be SNMP action which is integrating to Netcool.
So what I want is, can we have alert trigger notification property value to "When Severity Increases" for SMTP and "When Severity Changes" for SNMP mail action ?

Please suggest.