Clarity

Hello,

we are facing problem with process engines and their Total processing time. Is there any possibility how to decrease this value? I'm attaching printscreens from GUI and configuration from properties.xml. We tried restarting BG services but it had no effect.

<backgroundServer jvmParameters="-Xms2548m -Xmx3048m -XX:MaxPermSize=256m -XX:-UseGCOverheadLimit" programParameters=""/>

Regards,

Martin

Hi Martin,

Can you run the script and see if you have any orphan

select COUNT(*) from (select object_instance_id from cmn_sec_assgnd_obj_perm p 
    where p.object_ID = 50680 
    minus 
    select ID from BPM_RUN_PROCESSES) q 

Regards

Suman Pramanik

Hello Suman,

thank you for quick reply, I run the script and the result is 1.

What does it mean?

Regards,

Martin

we had a bug in v12, when we run the delete process instance it used to leave orphan records. So i wanted to check that. But thats not the case with you. So the next is to check if you have multiple BG server and is the multicast working properly.

Regards

Suman Pramanik

Thanks again, please what is the best way how to check multicast working properly? In NSA we can see both servers in Cluster health overview.

Before concluding to multicast, can you please stop one bg and see how it works. If it works fine then we can look for checking multicast

We stopped BG on one server and it's running fine, in NSA multicast seems to work properly. What else should I check about multicast?

So its clearing a problem with mutlicast. i am uploading a document please run through the steps and it will solve your problem.

Regards

Suman Pramanik