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Answer to a simple process question

Question asked by stephen_floyd on Nov 25, 2013
Latest reply on Dec 2, 2013 by stephen_floyd

HI All

I have a simple process (well I think it's a simple process) that I am having trouble with. I designed it so It will send a notification to a resource when a custom field is updated. I have included the process flow diagram.

My problem is when the field is updated with a certain value and I click on save the process does it's job, But if I update any other field on the object a notification will also be sent to that resource. Basically what i am saying is I want the process to send a notification when the field gets updated with a certain value but not send a notification if the value already exists in the field when I update other fields in the object.  

Please see the flow here. I hope I have explained it well

Thanks Stephen

  

 

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