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Sub Process Won't Complete

Question asked by sendroff on Dec 5, 2013
Latest reply on Dec 12, 2013 by sendroff

Hi,
We're experiencing a problem with the Service Catalog / PAM Escalation process where  after escalating up to
auto-reject, the process continues to send out email asking for approval of the Request.

The main process shows as completed, however if we drill down to the
Escalation sub-process, it shows as "waiting".
We are using  PAM 3.1
The process is configured to run in "Attached" mode.
 Any ideas? Thanks in advance ... ~Patti Sendroff

 

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