Product Documentation Distribution Poll

Discussion created by dan_shannon Employee on Dec 5, 2013

We'd like to get opinions on documentation distribution and availability.

Documentation currency is one of the challenges we all struggle with. Documentation shipped with product is static and therefore becomes outdated. Online (web based) documentation is current but may be inconvenient or possibly slower to access. Some vendors have gone to online documentation only. Others are staying with the static distribution. There are probably some that do both.

Please consider the following and share your thoughts on how you would like to see the documentation managed.

  • Timeliness of documentation updates
  • Accessibility
  • Installation
  • Usage

thanks in advance