AnsweredAssumed Answered

Error Installing FixPack 1.5

Question asked by larry.a.wilson on Oct 22, 2010
Latest reply on Oct 26, 2010 by Chris_Hackett
We have successfully installed Clarity 12 and BusinessObjects Enterprise on our test server. We are now attempting to do the same on our production server. We ran the BusinessObjects install and that was successful until it tried to install the Fixpacks. We got a fatal error and the installation stopped. There were no error messages in the log file.

So now we are trying to install the Fixpatch (FP1_5) manually, without success. If I try to run the setup.exe in the patch directory, I get an out of diskspace error, even though we have 8GB free. I then tried to install it via biekpatch.exe. However, I don't know what file it is looking for as the patch file and I can find no examples of using biekpatch.exe to install a patch. I can only find examples of uninstalling patches (e.g. biekpatch.exe -u ALL).