New TEC documents for 2013/12/09

Discussion created by Naveen_Desham Employee on Dec 9, 2013
Latest reply on Apr 23, 2019 by Kaori_K

Hello Everyone,

Here are the Service Desk Manager knowledge documents published in the last week: How to avoid the password caching by the browser on login into Service Desk Manager. When clicking on "Asset Viewer" inside the Configuration Item detail page the following error message is returned:"invalid url specified" The counter of the node on the scoreboard is not correct for a query that uses a BREL attribute. The "Evt Handling Fltr" and "Evt Handling Writer" daemons are not running. How to remove the Urgency field from the CA Service Desk Manager (CA SDM) Employee Interface Error when running custom CA Business Intelligence (CABI) report that includes CA Service Desk Manager (SDM) SREL fields and the CABI BETWEEN date filter How to list incidents where the logged in user is a member of The Stakeholders Notify List After setting the monitor joins option using the pdm_options_mgr command, the new value does not persist after running the configure tool

Please add comments and queries on individual TEC documents to this thread: Comments and Queries