Symantec Access Management

smps.log in Siteminder 12.5CR004 shows a lot of socket errors 10053, i.e. ->

[3820/3788][Fri Jan 10 2014 09:53:05][CServer.cpp:2268][ERROR] Failed to receive request on session # 6312 : xxxxxxxxxxxxxxxx. Socket error 10053

(xxxxxxxx is for the server name and ip address)

These errors don't seem to affect anything.  Anybody knows why this occurs?

Thanks

You didn't say what OS your running on.  Could it be windows? because:

a.)  That socket error number is unusual.

b.)  A google of the error turns up windows and mentions anti-virus software?

http://www.wisegeek.com/what-are-the-common-causes-of-socket-error-10053.htm

Maybe CA support and your virus software vendor can help alleviated it?   The error seems indicative of an established webagent session being dropped or timing out at the tcp level.

Hi.

Thanks for response.  Yes, it is Windows2008R2.

I've already disabled Antivirus (McAfee), as I also thought it was related to it based on the search results, but the error is still there.

socket error 10053 is a winsock (windows socket) error.

unix are much much lower.

http://lmgtfy.com/?q=winsock+error+codes+list

try the second hit on the google search that brings up.

Software caused connection abort. An established connection was aborted by the software in your host machine, possibly due to a data transmission time-out or protocol error.

ie: your os killed it on SM

Hi,

Socket error 10053 is actually a windows socket error.
 
The use case goes something like this...
 
Something (likely an agent) attempted to connect to the policy server.
The request was queued.
 
By the time the policy server got to the request, the connection was closed.
This can happen if the queued requests take longer for the policy server to
complete then the agent is configured to wait for.
 
This can also occur when the connection is interrupted by dropped packets
on the network or a 3rd party product on the server.

Thanks

gena.pasmanik:

smps.log in Siteminder 12.5CR004 shows a lot of socket errors 10053, i.e. ->

[3820/3788][Fri Jan 10 2014 09:53:05][CServer.cpp:2268][ERROR] Failed to receive request on session # 6312 : xxxxxxxxxxxxxxxx. Socket error 10053

(xxxxxxxx is for the server name and ip address)

These errors don't seem to affect anything.  Anybody knows why this occurs?

Thanks

Hi,

   Check the below link for various socket errors, this error generally comes when some software is blocking the connection.

http://msdn.microsoft.com/en-us/library/windows/desktop/ms740668(v=vs.85).aspx

Regards

Vikas Tiwari