CA Process Automation r4.2 introduces a new “live” bookshelf that is located on support.ca.com. Previously, our documentation was placed on the media and any updates or corrections weren't possible until the next release of CA Process Automation. A live bookshelf lets the writing team update or correct any errors, or add content to areas identified as lacking by our customers in a timely manner during the current release. Our goal is to ensure we deliver the most correct and helpful documentation possible, as suggested by you, our customers, in this new “Documentation” category. All feedback is welcome and we appreciate the opportunity to improve our documentation!