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Agent load balancing

Question asked by dave.richards on Jan 14, 2014
Latest reply on Jan 20, 2014 by dave.richards

If you connect v 9.1.4 agents directly to a 9.1.4 collector (and not the MOM) are they still candidates for MOM load balancing ?

It looks like they are.

We have got two new collectors to put live, with agent load of around 450 agents. I have got the collectors connected to a test MOM just for visibility.

As part of the testing we do I want to make sure that one collector handles full load without issue, but for some reason approx 1/3 of the agents were always ending up on the secondary collector. I put verbose logging on and I can see that the MOM is rebalancing them.

When I shut the MOM down the agents didn’t rebalance and stayed on the primary collector.

It’s not a major issue, but it just went contrary to my understanding. I thought you needed to connect the agent to the MOM directly for load balancing to be in place ?