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Process Viewer returns 404 error

Question asked by john.richardson2.2 on Jan 17, 2014
Latest reply on Jan 17, 2014 by john.richardson2.2

While testing the WF Process Viewer integration between Service Desk and ITPAM, a 404 was returned saying CLIENTACCESSERROR.jsp page is missing.  Option Manager settings for PROCESS VIEWER are correct, but the host is set to the VIPA and not one of the two host names.  Is anyone aware of this error?