DX Application Performance Management

Folks,

As any one integrated APM with CAPC 2.x?

we added APM as datasource in CAPC and when we are trying to launch the APM dashboard, the data rendering is taking longer time( >2 mins)  and some times we are seeing the following errors in PCservice log in CAPC.

ERROR | qtp161113152-281   | 2014-01-29 16:11:48,715 | com.ca.im.portal.plugins.rib.models.RIBHorizontalTimeBarChartModel
      | RIB query failed
          Model ID/Type: {56001/RIBHorizontalTimeBarChartModel}
          Result status: {TIMEOUT}
          Query ID: {2f1a2e79-5eae-43c5-b230-e2a857ed7603}
          RIB source URL: {http://localhost:8082/apm-capc-integration/services/IntegrationWS}
          Query: {SELECT .appN, .metricValues FROM CA.APM.appTable WHERE .startTime > 1391026140 AND .endTime < 1391029740 ORDERBY .appN ASC}
          Reason: {<null>}

is any one able to query the apm data sucessfully without any issue ( < 1min or in secs)?

madhu1512:

Folks,

As any one integrated APM with CAPC 2.x?

we added APM as datasource in CAPC and when we are trying to launch the APM dashboard, the data rendering is taking longer time( >2 mins)  and some times we are seeing the following errors in PCservice log in CAPC.

ERROR | qtp161113152-281   | 2014-01-29 16:11:48,715 | com.ca.im.portal.plugins.rib.models.RIBHorizontalTimeBarChartModel
      | RIB query failed
          Model ID/Type: {56001/RIBHorizontalTimeBarChartModel}
          Result status: {TIMEOUT}
          Query ID: {2f1a2e79-5eae-43c5-b230-e2a857ed7603}
          RIB source URL: {http://localhost:8082/apm-capc-integration/services/IntegrationWS}
          Query: {SELECT .appN, .metricValues FROM CA.APM.appTable WHERE .startTime > 1391026140 AND .endTime < 1391029740 ORDERBY .appN ASC}
          Reason: {<null>}

is any one able to query the apm data sucessfully without any issue ( < 1min or in secs)?

Hi Madhu,

CAPC 2.3.1 has a fix for an APM 9.5 integration problem and should be available for download from MyCA/Support Online.

Hope this helps

Thanks Lynn, but we are using 2.3.2 which is latest version. Does 2.3.2 covers this fix?

From the CAPC 2.3.2 Release Announcement it should contain all fixes in the 2.3 release stream so I would expect it to have that integration fix from 2.3.1

It looks like the query is timing out because it is long running and exceeding some built-in threshold.

I think this needs for in depth research & I see you have already logged an issue 21667294 which my colleagues are working on.

Marking as answered.