Clarity-MSP on Citrix VDI

Discussion created by Tim1302647 on Feb 3, 2014
Latest reply on Sep 16, 2014 by Tim1302647

We have a PM working remotely via Citrix VDI.  When attempting to download a project plan from Clarity to Microsoft Project, even a small plan takes about 20 minutes at least if it downloads it at all.  When MSP is opened without having downloaded a plan from Clarity, the Clarity ribbon is not correctly rendered and any attempts to use the buttons on the ribbon result in error messages.  I use Citrix VDA when I work from home and am not able to duplicate the download issues but was able to duplicate the Clarity ribbon not rendering properly when opening MSP first.  CA Support informed me that they do not support Clarity on Citrix.  Has anyone been able to get Clarity-MSP connect to work on Citrix VDI?