Clarity v13 Incompatible SQL Server 2008

Discussion created by demca02 Employee on Mar 20, 2014
Latest reply on Mar 22, 2014 by another_martink

Hello All,

I have a problem about DB compatibility that I couldnt understand the reason. 

I'm trying to create a test environment for myself and I use a virtual Win2012 on ESXi. I installed SQL Server 2008 R2 on the same server for DB. I have installed CA Clarity v13.1. It works very well but in CSA health report I see that my DB version is not compatible even MSSQL Server 2008 seems compatible for all service packs in relase notes. It was not a big issue until I try to upgrade my CA Clarity to v13.3. But when I run upgrade script it doesnt start because of this uncompatible database version. 

My full db version is as follows;;
Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)   Apr  2 2010 15:48:46   Copyright (c) Microsoft Corporation  Standard Edition (64-bit) on Windows NT 6.2 <X64> (Build 9200: ) (Hypervisor) 

What may be the reason of this uncompatibility. 

Thanks in advance for all comments