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NFA Trap Events not translated in NPC Events View

  • 1.  NFA Trap Events not translated in NPC Events View

    Broadcom Employee
    Posted Mar 28, 2014 09:58 AM

    Details

    When sending NFA 9.1.x and newere Trap Events to NPC/EM they are showing up with a Category of "Unknown". Also the Description will show up like "NQreporter_MIB.reporter0.1.0.3 Trap" instead of having the correct description.


    Solution


    1) Download the .zip file from the FTP link below to your NPC server:

    ftp://ftp.ca.com/pub/netqos/product_patches/EM/NFA_MIB_EM_Rules_164284.zip

    2) Extract the zip file.

    Copy the .xml files to the locations below:

    NetQoSEventRules.xml -> \NetQos\EventManager\EventManagerWS
    NetQoSTrapRules.xml -> \NetQos\EventManager\EventManagerService

    3) Copy the Reporter.mib file to the directory below:
    \NetQoS\EventManager\bin

    4) Open a command prompt and change directory to:

    \NetQoS\EventManager\bin


    Then run the command below to import the updated NFA mib:

    mibtodb Reporter.mib

    5) Recycle the NetQos Event Manager service on the NPC server and wait for some time for new traps to come in from NFA, and the new trap events should now be translated properly.

    **Note you should be at least NPC version 6.1.194 and Event Manager version 2.1.116 for the events to be displayed**