Hi,
Actually the link provided by you is based upon R12.6 version of SDM. But I am on R12.9. I copied the css file named "employee_styles.css" from the path "C:\Program Files (x86)\CA\Service Desk Manager\bopcfg\www\wwwroot\css" to the path "C:\Program Files (x86)\CA\Service Desk Manager\site\mods\www\wwwroot\css" and changed the color from blue to Red for the banner by changing the follwing lined
1. ".header{background-color:#FF0000;"
2. ".welcomebanner{BACKGROUND-COLOR:#FF0000;PADDING-BOTTOM:2px;PADDING-LEFT:5px;PADDING-RIGHT:5px;PADDING-TOP:2px;}"
Where #FF0000 color is "RED"
and the attached screenchot appears. In this way I full banner color which is in "Blue" is not changing
Note : I am using CA SDM R12.9 Version