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CEM -> Total Transactions vs. Data Points

Question asked by VLu on Apr 14, 2014
Latest reply on Apr 15, 2014 by VLu

Please see attached screen shot. There is a big discrepancy between the Total Tranactions vs Data Points column. The report is generated from CEM -> Analysis Graphs -> Time. Anyone knows the difference between Total Transactions vs Data Points? I can't find exact definition for Data Points. I always thought Data Points = Total Transactions - Defects but I'm wrong.

Any help will be appreciated.

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