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Redirecting URL to InternalServerError

Question asked by ebrethiaux on Apr 17, 2014
Latest reply on Apr 17, 2014 by Suman Pramanik

Hi,

I've got an issue when I try to connect to my Clarity V13.3.

The URL is http://basv13/niku/nu and Clarity is always redirecting me to http://basv13/niku/nu#action:union.internalServerError

Here are the logs I've got :

ERROR 2014-04-15 17:26:04,228 [http-bio-80-exec-5] uif.UIServlet (clarity:unknown:none:none)

java.lang.StringIndexOutOfBoundsException: String index out of range: -9

        at java.lang.String.substring(String.java:1911)

        at com.niku.odf.object.Utils.getProductNameFromTheme(Utils.java:555)

        at com.ca.clarity.uif.UIServlet.writeShellHtml(UIServlet.java:115)

        at com.ca.clarity.uif.UIServlet.service(UIServlet.java:86)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

        at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:142)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

        at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:68)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

        at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

        at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:70)

        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)

        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)

 

Any idea?

 

Thanks.

Eric.

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