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windows error 216 while loading java vm

Question asked by Shoyeb on Apr 17, 2014
Latest reply on Apr 22, 2014 by Shoyeb

i am getting this error msg while installing WCC on my Windows 2008 server. Its a 32 bit machine.I have read on google that the reason for this msg is that the installer file is of 64 bit. But i am not sure how to check the installer file type, since i have downloaded it from ca site & its not mentioned if its 32 bit or 64 bit. How do i resolve this? do i need to uninstall & reinstall WIndows 2008 with 64 bit or is there a patch which will let me install WCC on 32 bit machine without uninstalling & reinstaling windows 2008.