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RPT-0014: Unable to retrieve the report information from reporting server

Question asked by Pankaj_Navlekar on Apr 22, 2014
Latest reply on Apr 23, 2015 by navzjoshi00

Hi,

We recently upgraded to 13.2 (on a test environment) and installed PMO Acc and CSP. The CSP reports throw this error when run

RPT-0014: Unable to retrieve the report information from reporting server. Please check that user has the required rights on reports folder

In the 'Reports and Jobs' on admin side the path for the executable is this -  /CSP/Capacity vs Allocation by OBS. However the app-ca logs are saying this

ERROR 2014-04-22 13:09:39,683 [http-bio-81-exec-5] niku.reporting (clarity:inf_adm:11734927__E2D97AD9-B504-4E3F-8429-D8CAAE09D775:nmc.executeAvailReport) Unable to retrieve the report information from reporting server.The path node 'CSP' does not exist in the repository.
Where do I go and look for this particular *.rep file so that I can view and change the properties e.g. Database configuration.This file is not in that usual CA Clarity folder in the BO CMC

Has anyone encountered this error, after the installation of CSP, yet?

Regards,

Pankaj

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