One of my clients is on Clarity v12.1 /Oracle 11g. Their DBA team/Management insists that UTF-8 is not their standard character set and they want to use a different character set.
If the clarity architecture is such that using an Oracle recommended character set will be problematic (in this case the 11g defaults), they would like to get some specifics about these problems. They would like to see some reproducible examples and the exact reasons for using the CA recommended pre-requisites.
Please let me know if you have any details around this.