We need to create live dashboards for specific CEM user groups. Right now we can only see the Business Services in the APM investigator.
Is there anyway to get the user groups in the APM investigator?
Not a problem. I know what you mean. This sould be an out of the box feature.
I've attached the script as a .txt to be able to upload it. Please change it to .pl
As far as I know, you have to use an epagent that queries the APM DB and pulls back those metrics.
Is there any document that describes how EPA can be setup to pull back the metrics?
There isn't any documentation. I'll send you my perl script once I find it!
Which version of APM do you have? The tables in the APM DB changes a little...but you should get an idea of how to do it.
I am running CA APM 9.5.3.
Thank you very much for all your help, this facility will greatly help us identifying the source of problems before the users calls us.
This is now a feature in APM 9.7: Enhanced RTTM by User Group
Retrieving data ...