Document ID: TEC604275
Spec KB: In Spectrum/EEM integration AD (Active Directory) users are not found when searched from EEM console
Description:
In Spectrum/EEM integration you can configure the users in Active directory and use EEM to authenticate the Spectrum user login from external Active Directory.
You may want to search for AD users in EEM for different reasons. Due to misconfigurations in EEM the search output might not give you the user information even if the user exists in the Active Directory.
This solution helps you prepare the configurations in EEM so that you get the desired output.
Please select the following link for more information on this subject:
Knowledge Document Link:
https://comm.support.ca.com/?legacyid=TEC604275