Anyone configured Clarity R13 with Ping Federate for SSO or does any one have documentation for this setup??
Anyone have anything they can share with Siva?
SiteMinder is the only SSO software that is supported when integrated with Clarity. So, you won't find any official instructions on how to set up an integration between Ping Federate and Clarity for SSO.
If you implement a non-supported SSO software with Clarity (which some customers have done successfully) and you have any problems that support thinks may be related to your SSO software, you may be asked to show us whether or not the problem occurs without SSO enabled. We will always give you best effort help. But if the problem is not a known issue with SiteMinder SSO, you cannot repeat the problem on a non-sso instance of Clarity, and we cannot replicate the problem under SiteMinder, we will refer you to your own internal support people and/or the support people for your SSO software for further assistance.
Now that I have given you the disclaimer, we do have a green paper about Implementing SSO with SiteMinder that is available on the support site. You can use this green paper as a guideline to set up the equivalent to the required settings for SiteMinder in Ping Federate. Unfortunately, support will not be able to help you with determining the correct settings for your SSO software or Clarity if the ones suggested by the green paper or their equivalent on Ping Federate do not work. However, our Services team can be engaged to assist with this implementation if you find out you need assistance. You can also post questions to the communities site to see if someone who has implemented a non-supported SSO software has run into a similar problem.
You can find the Green Paper at the following link after logging into the CA Support site.
Clarity V12.x and earlier:
Good luck in your endeavor. Hopefully this information will help you get started in the right direction.
Senior Support Engineer
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