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Error running a report : RPT-0006:Invalid login. Contact system administra

Question asked by mark on Jan 14, 2011
Latest reply on Nov 4, 2011 by senthi
We've just done a fresh install of CABI 3 on Windows. I've followed the install guide pretty closely, but get the error above when trying to run a report. I've run the 'create business object users' job so it's not that. Anybody got any ideas? I've double-checked that the shared secret is the same in NSA and BO.

Thanks

Mark

This is in the app server logs:

[font=Courier New]ERROR 2011-01-14 14:49:19,758 [http-10.25.186.141-80-3] niku.reporting (K028800:18868566__-2104e75c:nmc.executeAvailReport) reporting.loginError
ERROR 2011-01-14 14:49:19,758 [http-10.25.186.141-80-3] xql2.xbl (K028800:18868566__-2104e75c:nmc.executeAvailReport) reporting.loginError ::java.lang.Exception: reporting.loginError

at com.niku.reporting.bo.BOReporting.login(BOReporting.java:175)

at com.niku.reporting.bo.BOReporting.login(BOReporting.java:129)

at com.niku.reporting.bo.BOReporting.scheduleReport(BOReporting.java:293)

at com.niku.reporting.bo.BOReporting.executeReport(BOReporting.java:269)

at com.niku.reporting.xbl.handlers.ExecuteReportHandler.postProcess(ExecuteReportHandler.java:38)

at com.niku.xql2.XQLVisitor.postProcess(XQLVisitor.java:1355)

at com.niku.union.xml.dom.DOMWalker.postProcess(DOMWalker.java:210)

at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:94)

at com.niku.union.xml.dom.DOMWalker.traverse(DOMWalker.java:51)

at com.niku.xql2.handlers.TryHandler.preProcess(TryHandler.java:50)

at com.niku.xql2.XQLVisitor.preProcess(XQLVisitor.java:1342)

at com.niku.union.xml.dom.DOMWalker.preProcess(DOMWalker.java:194)

at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:74)

at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92)

at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92)

at com.niku.union.xml.dom.DOMWalker.traverse(DOMWalker.java:36)

at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:239)

at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:280)

at com.niku.xql2.binding.ServiceControlBindingXql.processFile(ServiceControlBindingXql.java:412)

at com.niku.xql2.binding.ServiceControlBindingXql.getDocument(ServiceControlBindingXql.java:277)

at com.niku.xql2.binding.ServiceControlBindingXql.processRequest(ServiceControlBindingXql.java:161)

at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:760)

at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:214)

at com.niku.union.web.WebServiceAdapter.processRequest(WebServiceAdapter.java:196)

at com.niku.union.web.PortletController.processServiceRequest(PortletController.java:1371)

....

Caused by: com.crystaldecisions.sdk.exception.SDKServerException: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

The server supplied the following details: OCA_Abuse exception 10498 at [.\secpluginent.cpp : 832] 42040 {}

...Invalid password



at com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:107)

at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:196)

at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:710)

at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:295)

at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:162)

at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:425)

at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:657)

at com.niku.reporting.bo.BOReporting.login(BOReporting.java:167)

... 50 more
Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAs._LogonEx4Stub.UserLogonEx4(_LogonEx4Stub.java:80)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)[font]

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