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Converting Idea to Project

Question asked by sai123 on Jan 27, 2011
Latest reply on Jan 28, 2011 by vtleogal2

We have a proces that converst idea to project. It was working fine before but for some reason it fails at the last step where it has to convert idea to project. The proces has arround 30 to 40 steps goes through three levels of approval and validation.steps. everything works fine but it does not convert the idea to project.

error message: PRJ-07242: Insert operation failed. The system may be too busy. Please retry.

I dont see the convert button for the jobs that is currently running but when I create a new idea I can see the convert button. I am able to manully convert the idea for a test job that I created, but I won't be able to do this for the one's that is running currently as I dont see teh button there.

can someone help me for the above ...

Thanks In Advance