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Business Preparedness for Clarity Rollout

Question asked by PMerrill on Feb 8, 2011
Latest reply on Feb 9, 2011 by PMerrill
A question for those of you who have rolled out Clarity within organisations that do not have any project management tools in place. In other words, Clarity is the first PM tool that has been used.

I'm wondering about the prerequisites that are required from a project management maturity point of view that are required to have the organisation use it successfully. Is there a list of items that people can suggest? For example, rolling Clarity out in an organisation that does not have a PM methodology is probably a mistake because the configuration of Clarity depends upon a development process to be in place.

In addition, assuming an organisation with three country locations, what level of technical and business support would people recommend? Given that fact that users are both new to project management and new to Clarity, assistance cannot only be at a technical level but probably needs to be at a PM level as well.

Finally, for those people who have rolled it out, both successfully and not successfully, I'd be interested in hearing about really good things you did that worked well and stuff you'd do differently if you had to do it all over again.