Clarity

  • 1.  Resource Contact Information

    Posted Mar 03, 2011 11:42 AM
    CA-Clarity V12.0.4.5283

    There is a separate tab/page 'Contact Information' under Resource Properties. We are using this page for all our vendor details.

    It seems that there is NO 'out of the box' Portlet or report to pull resources based on the company field (Contact Information page)

    I cannot even find the contact information fields on the resources list page (Actions>Configure)

    Any thoughts?

    Thanks
    -Venkitta


  • 2.  RE: Resource Contact Information
    Best Answer

    Posted Mar 03, 2011 11:55 AM
    All that data is held on the [font=Courier New]SRM_CONTACTS[font] table - its simple enough to create a NSQL portlet to get at it.


  • 3.  RE: Resource Contact Information

    Posted Mar 03, 2011 11:58 AM
    Thanks for the quick response


  • 4.  RE: Resource Contact Information

    Posted Mar 03, 2011 04:08 PM
    Just one additional note...Dave is correct on the table storage area for the Contact Information.

    This page also cannot be configured via Clarity Studio as this is a hidden page. It may possible to do Minor configurations, however, this is not recommended and you should consult CA support or Clarity technical services for feasibility on any changes.

    Regards,
    Allen Bollinger


  • 5.  Re: RE: Resource Contact Information