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User and User-kept storage split

Question asked by Gary_Cherlet on Mar 31, 2011
Latest reply on Apr 3, 2011 by Gary_Cherlet
Hi folks.
One of my XA storage pools is getting DC015007 V000032 POOL 128: SOS CONDITION 1 messages.. Since the HWM never gets above 92%, I believe I have a problem with contiguous storage. This pool has both user and user-kept. CA's document on this says to break user and user-kept in to separate pools. My question is how do I know what to make each pool?
Here is what I have now: Pool 128 size 11500k cushion 500k in use 3548k HWM 10588k Times SOS 0 pfix no contains US, UK.
How does one determine of the HWM what would be User and what would be User-Kept?
Thanks in advance for any answers.
Jim Rice