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Service Temporary Unavailable error

Question asked by jj09 on Jul 5, 2011
Latest reply on Nov 13, 2011 by jj09

We are on Clarity, a few users were getting Service Temporary Unavailable error while accessing the Clarity link today.This error was occurring intermittently.Any suggestions as to why this could have happened??:blink:

Steps taken to provide temp fix:
1.Asked the user to clear browser cache/restart machine - This worked but the error was again back
2.Restarted the services - This seems to have done the trick as the error is yet to appear again!

The app niku log has java.lang.OutOfMemoryError: Java heap space error.Can this be the reason?

Thanks in advance!