Service Operations Insight

  • 1.  How to configure SOI to use new EEM server

    Broadcom Employee
    Posted Jan 07, 2013 10:52 AM
    [color=#ffffff][color]Original(Current) EEM Server:
    =============================
    1) Logon to the EEM UI.

    2) Choose the SSA-<current> Application

    3) Login as the EiamAdmin user

    4) Click on the Configure folder tab

    5) Click on the EEM Server link

    6) Click on the Export Application link

    7) Click on the Export button

    8) A File downloads, please save this file.

    9) Logout from EEM

    10) Unzip above saved file, it will have .xml file.

    On New EEM Server:
    =================
    1) Copy the above .xml to new EEM server

    1) Open SSA-<current>.xml file and modify any entries SSA-<current> to
    new desired application name like SSA-<new_hostname> or leave them
    as it is.

    2) Open command prompt

    3) CD to \\Program Files\CA\SharedComponents\iTechnology

    4) Run below command...

    safex -h <New EEM Host> -u EiamAdmin -P <password> -f "<above xml file path>"
    Note: If above command successfully excuted, then you will be able to see the Application Instance created under new EEM.

    5) Update 'SamUI\conf\jaas.config' with new EEM server host.

    6) Update \SOI_HOME\tomcat\registry\topology\physical\node0\sor\eem.properties with new EEM Host.

    7) Run "registryloader" from \tomcat\registry.

    8) Restart both SOI Manager and UI services.

    Note: If there is a password change, follow the steps in SOI Implemention guide, page 131.


  • 2.  RE: How to configure SOI to use new EEM server

    Posted Jan 07, 2013 06:01 PM
    Thank you Brahma for submitting this technical tip on how to configure SOI to use the new EEM server.

    Mary


  • 3.  Re: How to configure SOI to use new EEM server

    Posted Feb 16, 2017 11:39 AM

    Hi Brahma, question, would I use this procedure in the situation where I am running SOI 3.3 CU2 with EEM still running at version 8.4.x?

    I'm looking to upgrade to 4.xSP2 of SOI and in doing so will need to upgrade EEM to the 12.x version that comes with SOI 4.x. I found there is no direct upgrade from on older EEM 8.4 32-bit to the 12.x 64-bit version of EEM. 

    In my current SOI v3.3 CU2 env I have:

    SOIMGR v3.3CU2

    SOI UI 3.3CU2 where also the EEM 8.4 32-bit instance is running.

    We have EEM integrated with LDAP.

    What would you suggest in going about dealing with the upgrade of EEM to the latest version? I want to make sure all the existing SOI Groups and assigned users are still preserved during this upgrade. 

    Thanks,

    Dan



  • 4.  Re: How to configure SOI to use new EEM server

    Posted Feb 16, 2017 02:14 PM

    Trying this out and my new EEM 12.x box, under the iTechnology folder, there is no safex exe.

    This exe doesn't exist:

    3) CD to \\Program Files\CA\SharedComponents\iTechnology

    4) Run below command...

    safex -h

     

    Correction, found that safex is in:  D:\APPS\SharedComponents\EmbeddedEntitlementsManager\bin

     



  • 5.  Re: How to configure SOI to use new EEM server

    Posted Feb 16, 2017 03:04 PM

    Also just sharing but this did not update the SOI MGR nor the UI setting to the new EEM host.

    5) Update 'SamUI\conf\jaas.config' with new EEM server host.

    6) Update \SOI_HOME\tomcat\registry\topology\physical\node0\sor\eem.properties with new EEM Host.

    In both those files I changed the line:

    jaas.config  -      eiam.backend=SOI-UI01

    eem.properties -    eiam.backend=SOI-UI01

    Saved them both and ran the registryreloader and it actually put the old eem instance name back. I then stopped it all, manually re-entered the new UI01 name saved, restarted and same thing. SOIMGR could not connect to the old EEM instance name. 

    So to fix this, I started up SOI-MGR and UI. Waited till the SOI Console was up and running so I logged in with samuser. Then drilled down into the EEM Configuraiton w/in the Administration Tab and entered the correct EEM hostname there. Saved it and then tested and it worked. I then again full STOP/Start and now its working.