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Resource management for Support Project

Question asked by Leila_Wiebe on Jul 25, 2011
Latest reply on Aug 3, 2011 by Leila_Wiebe
We are in the process of moving toward Resource Management using Clarity features. The situation that we are having is that the developers
work on support tasks along with project development work.

I'm looking for suggestions on how other organizations are handling this situation. Staff is too small to dedicate people to projects.
I understand that is a huge management issue and project modifications will happen often due to the amount of support issues that the resources need to address.

Thank you for your ideas,

Leila Jo Wiebe
PMO Specialist