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Portfolio Loading Times
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on Feb 19, 2008
on Mar 20, 2008 by Kathryn_Ellis
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I know this is a general question.... but is it normal for Portfilio loading times to be longer than other portlets? ie. projects.. programs, etc.. ? Some of our users are complaining of long load times when accessing a particualr portfolio.[left]
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Mar 20, 2008 7:05 PM
Please log a new case for your Clarity application for this issue.[left] We need to see statistical information for the amount of time it takes to load the page. It may be dependent on the amount of data or the environment. When you log the case, provide a SQL Trace log file for each user (several users) that are experiencing this issue. This will help us to identify the root cause of the issue.[left] For more details on how to turn on SQL Trace for Clarity, reference Knowledgebase Article #
[left] The Clarity Support Engineer will then be able to work with you towards a resolution.[left] [left]
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