Is this information still correct? I had a ticket open with CA Support and they said they do not take enhancement requests, that the only way is to create an idea on this site.
Support's message below:
Have you created an idea on our Communities site to voice those concerns? Support doesn't process enhancement request, but I think what you're highlighting absolutely merits submitting one. I think it would be a good idea to get visibility on that, which the ideas forum is ideal for. We have a KB article that details how to do so: https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1488506.html
Thats correct we don't accept through support ticket and its via Ideation page in communities
This is for PPM IDEA submission
by Submitting an idea it allows for the community to discuss and also vote up/down the idea. This assists with CA's assessment.
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