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Knowledge Store Configuration in 8.1.3

Question asked by Lowell on Jul 10, 2009
Latest reply on Jul 13, 2009 by SonalVaidya
We have a problem with the Knowledge Store in 8.1.3.   All of the settings remain the same from 8.0.0 FP3.  We have a Foundry Switch with a Load balancer.   The Knowledge Store works fine in 8.0.0 FP3, but after upgrade to the 8.1.3 environment, we get an error message:   DMS-02104: The system cannot retrieve the requested document from the DMS. Contact your system administrator.  Properties.XML values:NSA Server (mslcclarity04):
      (clustered server)(mslcclarity05):