AnsweredAssumed Answered

Incident Categories

Question asked by Dani on Jul 27, 2009
Latest reply on Jul 28, 2009 by Vasanth
Hello,  Anyone knows which is the role access right who allows users to view the Incident Categories section of the Service Properties tab?  I have tried all the incident & services related permissions assigning them to a user, signing-out, signing-in into Clarity and have still the same error: "Error 401 - Unauthorized. You are not authorized to view the page. If you are sure you have access, try logging in again or contact your system administrator."  With these role access rights I'm able to do everything with Incidents & Services excepting this problem that I have.  Thanks,