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CMN-10011 Error from MSP Interface

Question asked by ca.portal.admin on Aug 21, 2009
Latest reply on Jan 11, 2012 by Chris_Hackett
We  have Clarity 7.5.3 FP02 and MSP Pro 2003.   In MSP when I do "Open from Clarity", it asks credentials.   After entering and clicking ok, it gives an error saying "CMN-10011: Please enter a valid username and password. Note that the password is case sensitive".   With the same password I can login into Clarity.   I expanded setup and ensured the server name and port are correct.  Any ideas?