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HELP! our reporting server is broken! any suggestions of what to check?

Question asked by matpj on Jan 28, 2010
Latest reply on Jan 28, 2010 by another_martink
Hi all,I changed the password of our 'nikureports' user on the Actuate server, and went into the NSA to put the same password in there under the report section.Clarity is returning this error:  Error connecting to reporting server. Error from server is javax.xml.soap.SOAPException: SOAP error: Server Soap Server error. Login 3009 The specified user name or password is invalid. .  can anybody suggest what I need to do to rectify this?