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Introscope 8.0.2 - How to manually force traffic lights to go grey?

Question asked by Trevor on Nov 11, 2009
Latest reply on Dec 22, 2009 by SergioMorales
Hi,  Is there any way to manually force a traffic light to go grey? We tried creating a custom calculator (which prevented the stitched metric from receiving values) but that didn't seem to work. It appears that once a metric does get a value it keeps that value, even through it may not be receiving any more updates from the agent.Of course with this behaviour, any alert based on such a metric cannot revert back to grey.  Is there a way around thi?  Thanks,Trevor