CA Client Automation

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  • 1.  Replacing a domain manager with new hardware

    Posted Apr 02, 2008 03:45 AM
    Hi,
    we plan to replace one domain manager with new hardware, but we want to change the name of it, too.
    Is there a "best practice" in doing this?
    Important: All data from ServerA has to be available on ServerB.

    In short: ServerA -> ServerB with all data from ServerA

    Thanks in advance.

    Regards,
    Alex

    Message Edited by AMaack on 04-02-2008 10:26 AM


  • 2.  Re: Replacing a domain manager with new hardware

    Posted Apr 15, 2008 06:57 AM
    What version of USD are you running?


  • 3.  Re: Replacing a domain manager with new hardware

    Posted Apr 16, 2008 12:29 AM
    We are using 11.2a C1 of Unicenter.

    We have already replaced the old server with the new hardware, but we used the same name and ip. As told by ca support it is not possible yet to rename the domain manager.

    Regards,
    Alex


  • 4.  Re: Replacing a domain manager with new hardware

    Broadcom Employee
    Posted Apr 15, 2015 05:55 AM

    Hi

     

    Please also note that 11.2 has been out of support since 2011 see http://www.ca.com/us/support/ca-support-online/product-content/status/support-life-cycle/indexes/ca-client-automation-re… .

    If you have not already done so you should be planing to upgrade asap

    regards

    Rich



  • 5.  Re: Replacing a domain manager with new hardware

    Posted Apr 06, 2015 05:06 PM

    Hi

    You are correct you can not change the hostname of a Domain Manager when moving it to new hardware. This being said what you should do is name the new server the same as the old Domain Manager segmented to avoid duplicate hostnames/IP address conflicts and then follow the ITCM green book entitled How to Move the MDB for ITCM 12.5.

    Its a great idea to streamline the process by using the backup and restore method/manual method for doing this as described in the Green Book.

    I would also advise to run these SQL queries to get the exact hostname and case of the SQl server information so you can use the same information when updating the comstore settings

    run these SQL queries vs mdb

     

     

    select * from  ca_settings

    select * from  ca_agent

    select * from ca_n_tier


    Note results so you have them for later use.

    after restoring mdb to new server with same hostname you do the following to update ITCM

    1. change mdb information about domain manager

    2. Associate the user and logins for SQL server

    3. update the comstore settings on the new domain manager


    These are the simplified steps and more is involved depending on the ITCM components you are running . Make sure to carefully read the Green book for more details