The Customer Success Organization is very pleased to announce the availability of the following new IT Client Management / Desktop and Server Management Green Book . It focuses on CA Unicenter Asset Management, CA Unicenter Software Delivery, and CA Unicenter Remote Control, the three core products that make up the CA IT Client Management solution. This Green Book contains recommended technical and process-oriented best practices, architecture recommendations, complex implementation scenarios including high availability, and answers to commonly asked implementation questions.
The content in this book is based on the tremendous practical knowledge of our most experienced SWAT Team members, Architects, and other experts â€" based on their experience with our solutions in real-world customer implementations around the globe. It was written for our customers, our partners and our internal field consultants, and contains invaluable information that goes well beyond the feature/functionality information that’s provided in our product documentation.
We are confident that this Green Book will contribute to making your use of our technology even more successful. You can access it via your CA Support Online (formerly SupportConnect) signon from the CA Green Book Library page at
http://www.ca.com/greenbooks .