Chris_Hackett

CA SPM Global User Communities Joint Webcast - 7/28 12-1:30pm EDT

Discussion created by Chris_Hackett Employee on Jul 26, 2011
Latest reply on Jul 29, 2011 by Chris_Hackett
Please join us for a joint CA Clarity, IT Asset Management and Service Management Global User Community Webcast on Thursday, July 28, 2011 at 12:00 p.m. EDT.

For this Webcast there has been a slight change to our meeting schedule. This meeting will consist of only one session, and will be recorded. The recording will be posted to allow repeated views.

Agenda
1.
Introduction: Karen Beaudouin (Clarity President) with Christine Garner (Service Management President) and Scott Lewis (IT Asset Management) (10 min)
2.
GUC News
3.
CA WORLD 2011
4.
Milt’s Presentation “Overview of CA’s Change Configuration and Release Management Solution” (30 min)
5.
Presentation “Clarity-Service Desk Integrations” by Federico Pena (30 min)
6.
Board Member’s Roundtable
7.
Member comments and suggestions

Participation Instructions:

Click Here To Join Live Meeting

Meeting URL:
https://www.livemeeting.com/cc/cai/join
Meeting ID: DQK45G
Meeting Key: CXn]54Kmt
Participant Dial In: 1-866-900-9594
International Dial In Number: (706)-634-5686
Conference I.D./Participant Code: 86134538

Add to my Outlook Calendar

FIRST-TIME USERS: To save time before the meeting, check your system to make sure it is ready to use Microsoft Office Live Meeting.
http://go.microsoft.com/fwlink/?LinkId=90703

Bio’s
Federico Pena:
Federico has both depth and a clear focus when it comes to IT. He is a Certified Senior CA Clarity consultant and instructor; an Oracle developer and Network administrator with expertise with both the Unix and Windows platforms.
He has been working with CA products since 2001. He started working with CA SCM (formerly Harvest), then moved to Service Desk, and finally in 2005, got into Clarity. His first project in Clarity was to integrate Clarity/ServiceDesk and Harvest. Being one of the first people to have done this specific integration, the main focus of the work from then on became strictly integrations to and from Clarity. Since he focused mainly on integrations he built an integration bridge for Clarity a couple of years ago, that basically allows drag and drop integrations in and out of clarity. He has also built a configurable excel interface for Clarity.
He founded IT-ROI in 2009 driven by the twin purpose of creating a company that combines, under one roof, cutting edge software development with best in class client- focused consulting services.
Milt Huston:
CA Principal Consultant, Technical Sales
CA Technologies 2000 to present
Principle Consultant for Virtualization and Service Automation in a presales capacity
Milt specialize in the Software Change Management space particularly the integration between development and other Service Management disciplines such as PPM, Service Desk, and Software Delivery

Outcomes